Ruislip Residents' Association

Public Transport

We are well served in the area for public transport, having access to London Underground lines (Metropolitan, Piccadilly and Central lines), national rail via the Chiltern line, plus numerous bus routes.

Information such as timetables, maps and live travel updates are available from  Transport for London (telephone  0843 222 1234) or Chiltern Railways (telephone 08456 005165).

For more information see our detailed sub-sections below.


Transport for London tube, rail and bus fares rose on 2nd January 2015, but there is a better deal for people who work part-time or unpredictable hours. The daily cap on Oyster Pay As You Go is now one fifth the cost of a seven day travelcard.

However, people from outer London, such as Uxbridge and Kingston, and who start their journey after 9.30am now face significantly higher fares when using Oyster Pay as you go.

Bus users’ fares have risen by five pence and the application fee for the 16+, 18+ and 60+ Oyster concession photocard will increase from £10 to £20 from 1 June 2015.

Click here to find out more from the Transport for London website

Published on 05 January 2015

Transport for London have a very useful journey planner on their website. It covers all transport options, including cycling and walking.    Type in the starting point (either place or post code) and destination point, and, if using the advanced options, also choose the time of day and modes of transport you wish to use.    The system will then list the quickest routes, with timings, and even show an interactive map which follows the route to your destination.
First published on 10 May 2011.  Last updated on 23 February 2016

Buying a Ticket

Oyster is a plastic smartcard you can use instead of paper tickets. You can put your Travelcard, Bus & Tram Pass, or pay as you go credit on it, which you use up as you travel. Using an Oyster card is cheaper than paying by cash for a flat fare single ticket.

You can buy your Oyster card on-line via the TFL website, at a station, or from the shop "AM 2 PM", at 38 the High Street, Ruislip.

Who to Contact

London Underground

General comments, complaints, and claims should be addressed to:
The Customer Services Manager, London Underground, 55 Broadway, London SW1H 0BD
Tel: 0845 330 9880 (08.00-20.00, seven days a week)
Travel planning enquiries: 0843 222 1234

National Rail Enquiries

Tel: 08457 48 49 50

Chiltern Railways

Enquires – Tel: 08456 005165 (08.30-17.00 Mon-Fri)
Track Work & Sunday services – Tel: 01494 443 497 (24hr recorded information)
Customer Services, Banbury ICC, Merton Street, Banbury, Oxfordshire, OX16 4RN
Website: www.chilternrailways.co.uk

London Buses

Customer Service: Tel: 0845 300 7000 (08.00-20.00 Mon-Fri)
Customer Service Centre, London Buses, 4th Floor, Zone Y4, 14 Pier Walk, London SE10 0ES

London TravelWatch

If you feel that a Transport Operator has not dealt satisfactorily with a complaint or problem then you can raise the matter with London TravelWatch. They are the independent statutory watchdog for transport users in and around London. They speak for all transport users in London on all modes of transport.

Address: London TravelWatch, 169 Union Street, London, SE1 0LL.
Tel: 020 3176 2999 (Monday to Friday, 09.00 to 17.00).
Website: www.londontravelwatch.org.uk

First published on 11 February 2011.  Last updated on 23 February 2016
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